1) Affordable price and good value for money! Facing the necessity to spend a weekend in Madrid, I was horrified by extremely high hotel prices. This Ibis hotel, situated in a quiet and modest area of Getafe (part of autonomous community of Madrid), turned out to be the only decent affordable choice (approx. 68€ a night). 2) Location. Yes, strangely enough! For those who use public transport like me, the absence of a metro station nearby is no problem, because there are two RENFE (suburban train) stations at walking distance from the hotel, Getafe Centro (15 min on foot) and Las Margaritas (20 min). It's as comfortable, cheap, and swift as metro. From Getafe Centro, line C-4, there are only 4 stops to Atocha train station in the centre of Madrid. 3) Personnel. Incredibly polite, and I would really advise the hotel management to give them some award as they deserve it. My deepest thanks to the young lady at the reception desk who was there during my stay. During check-in, she took notice of my request for a quiet room, made at Booking, and fulfilled it!! This is amazing for a big chain hotel where such requests tend to be completely ignored. Later, she kindly helped me with minor issues (like, provided a glass of hot water, as a kettle is traditionally absent from hotel rooms in Spain! :)). Passing by the reception desk, I often witnessed new guests arrive, and always she served them most quickly and efficiently. The girl at the bar was also very nice! 4) The room. That super receptionist gave me a quiet room, as it was at the end of a corridor, and I could sleep really well due to the absence of noise from the neighbours. Everything corresponds to the pictures, quite a standard Ibis room, impersonal decor, nice bed, good hot shower. Very clean. I am very content.
Dina
February 2024
I stayed with my five year old son because we had some business to attend in the centre. It was very easy to get to and from the train station even in the rain. There's also loads of parks for kids to play in. Near the hotel and over the overpass. Near Lidl and Mercadona (major supermarkets) . Also, the restaurant downstairs had yummy food! The room is a good size, overlooking trees and greenery. The shower was A.ma.zing!!!
Natalie
December 2023
The lady working at the reception was extremely nice and helpful. The hotel itself is clean, comfortable and cosy. There is a Mercadona next door and a few cafeterias around.
Linda
March 2024
Booked because they accepted booking.com travel credits and they accepted pets for extra charge. Convenient location with 2 supermarkets nearby, 1 all goods store. Nice bar/restaurant area, though dinner was expensive with average food. Continental breakfast however was cheap. Good room size, nice TV in room. It was very cold outside but the room was very nicely insulated and warm despite us not turning on any heating.
Kai
January 2023
The stay was pleasant and the location was perfect for my, because I was continuing my travel further mor south after a two day visit in Madrid. The stuff is very helpful and tries to meet all of your expectations. There is live music on some days, the restaurant offers a variety of meals and the parking garage was safe.
Marko
April 2023
Excellent location , lovely area Underground private parking , good rates and lift from carpark to hotel rooms Lovely cafe/bar Buffet Breakfast , very good choice Very dog friendly hotel and lots of green parks outside for dog walks
Sharon
November 2023
The staff was very human friendly and pet friendly :) Me and my cat enjoyed 2 nights there, they have a green space outside, cleaning services are very nice, food is tasty and good communication. It is 10-15 minutes away from Getafe Central Station(train and metro) and I enjoyed the walk :)
Nicoleta
January 2024
We loved the decor when you first walk into the hotel. A lovely surprise. Breakfast was fine for the price we paid. We also had dinner and the food was very good. A lovely place to sit when you are tired after a long day driving.
Christine
June 2022
It is a nice hotel with comfy accommodations and friendly customer service.
Vicblink
February 2024
Ibis is always excellent value for money. The room was good and the breakfast was excellent. Always have breakfast here
Alexander
May 2023
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